Terms & Conditions — 31jili Casino

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "31jili," "we," "us," "our" refers to the 31jili Casino platform, its operators, and affiliated entities operating the website at https://31jili.net.
• "Player," "you," "your" refers to any individual who accesses, registers on, or uses the 31jili platform in any capacity.
• "Account" means the registered player account created on the 31jili platform.
• "Platform" means the 31jili website, mobile interface, and all associated services, games, and features accessible at https://31jili.net.
• "Games" means all casino games, live dealer games, slots, bingo, crash games, sports betting, and any other wagering products available on the platform.
• "Bonus Funds" means any promotional credits, free spins, cashback, or other incentives credited to your account by 31jili.
• "Real Money Funds" means actual currency deposited by the player into their 31jili account.
• "KYC" means Know Your Customer — the identity verification process required by 31jili before processing withdrawals or as otherwise required.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming operations in the Philippines.

2. Acceptance of Terms

By accessing the 31jili platform, creating an account, or placing any wager, you unconditionally accept and agree to be bound by these Terms & Conditions, our Privacy Policy, our Responsible Gaming Policy, and any other rules, guidelines, or policies published on the platform from time to time.

These Terms & Conditions constitute the entire agreement between you and 31jili with respect to your use of the platform and supersede all prior agreements, representations, and understandings. If you do not agree to these terms in their entirety, you must immediately cease using the 31jili platform and close your account.

31jili reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following the publication of any amendments constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically. Material changes will be communicated via email to your registered address or via a notice on the platform.

These Terms & Conditions are written in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

3. Eligibility & Age Verification

To register and use the 31jili platform, you must satisfy all of the following eligibility requirements:

1. You must be at least 21 years of age, as required under Philippine gambling regulations.
2. You must be a natural person (not a corporation, trust, or other legal entity).
3. You must be legally permitted to participate in online gambling activities under the laws of your jurisdiction.
4. You must not be a resident of any jurisdiction where online gambling is prohibited by law.
5. You must not be a current employee, contractor, or immediate family member of an employee or contractor of 31jili or any of its affiliated entities.
6. You must not have been previously excluded or banned from the 31jili platform.

31jili takes its age verification obligations seriously. Upon registration, you will be required to confirm that you are 21 years of age or older. 31jili reserves the right to request documentary proof of age at any time, including but not limited to a government-issued ID such as a Philippine National ID, passport, driver's license, or SSS/GSIS card.

If 31jili has reasonable grounds to believe that a player is under 21 years of age, the account will be immediately suspended pending age verification. If the player is confirmed to be underage, the account will be permanently closed, all winnings will be forfeited, and any deposits may be returned at 31jili's sole discretion after deducting any amounts wagered.

31jili will not be liable for any losses incurred by an underage player who has misrepresented their age to gain access to the platform.

4. Account Registration

To access the full features of the 31jili platform, you must create a registered account. The following rules apply to account registration and maintenance:

• One Account Per Person: Each player is permitted to hold only one active account on the 31jili platform. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited.
• Accurate Information: You must provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. Providing false information is grounds for immediate account termination.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. 31jili will not be liable for any losses resulting from unauthorized access to your account caused by your failure to maintain credential security.
• Account Updates: You must promptly update your account information if any details change. Failure to maintain accurate account information may result in delays in processing withdrawals or other account actions.
• KYC Verification: 31jili may require you to complete identity verification (KYC) at any time, including before processing your first withdrawal. Required documents may include a government-issued photo ID, proof of address, and proof of payment method ownership.
• Account Suspension: 31jili reserves the right to suspend or close any account at its sole discretion, including where there is suspicion of fraud, money laundering, bonus abuse, or violation of these Terms & Conditions.

Players are responsible for all activity conducted through their accounts. If you suspect unauthorized access to your account, you must notify 31jili support immediately via live chat.

5. Deposits & Withdrawals

Deposits: 31jili accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods. The minimum deposit amount is ₱100. Deposits are generally credited to your account within minutes of successful payment confirmation. 31jili does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: The minimum withdrawal amount is ₱200. All withdrawal requests are subject to the following conditions:

1. Your account must have completed KYC verification before your first withdrawal is processed.
2. You may only withdraw to a payment method that you own and that has been verified in your account.
3. Withdrawals will only be processed to the same payment method used for deposits where technically possible.
4. Bonus funds must meet applicable wagering requirements before they can be withdrawn.
5. 31jili reserves the right to request additional documentation before processing any withdrawal.

Processing Times: GCash and PayMaya withdrawals are typically processed within 15 minutes during business hours. Bank transfers to BPI, BDO, Metrobank, and other Philippine banks are processed within 1–2 business days. Processing times may be extended during periods of high volume or for accounts undergoing additional verification.

Currency: All transactions on the 31jili platform are conducted in Philippine Pesos (PHP / ₱). 31jili is not responsible for any currency conversion fees applied by your bank or payment provider.

Declined Transactions: 31jili reserves the right to decline any deposit or withdrawal request that it reasonably believes to be fraudulent, in violation of these terms, or otherwise suspicious. In such cases, 31jili may freeze the relevant funds pending investigation.

6. Bonuses & Promotions

31jili offers various bonuses and promotions to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms stated at the time of the offer:

• Wagering Requirements: All bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement for each bonus will be clearly stated in the promotion terms. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount before it becomes withdrawable.
• One Bonus Per Player: Unless otherwise stated, each player is entitled to claim each bonus offer only once. Creating multiple accounts to claim the same bonus multiple times is prohibited and will result in forfeiture of all bonuses and potential account closure.
• Bonus Expiry: Bonuses and free spins may have expiry dates. Any unused bonus funds or free spins will be removed from your account after the expiry date.
• Game Restrictions: Some bonuses may be restricted to specific games or game categories. Wagering on excluded games will not count toward bonus wagering requirements.
• Maximum Bet Limits: When playing with bonus funds, a maximum bet limit may apply (typically ₱100 per spin or hand). Exceeding the maximum bet limit may result in forfeiture of the bonus and any associated winnings.
• Withdrawal Before Completion: If you request a withdrawal before completing the wagering requirements on a bonus, the bonus funds and any winnings derived from them will be forfeited.
• Bonus Abuse: 31jili reserves the right to void bonuses and close accounts where it reasonably suspects bonus abuse, including but not limited to irregular betting patterns, collusion, or exploitation of software errors.

31jili reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. In the event of a dispute regarding a bonus or promotion, 31jili's decision is final.

7. Gameplay Rules & Fair Play

All games on the 31jili platform are provided by licensed third-party game providers and use certified Random Number Generators (RNGs) to ensure fair and random outcomes. The following rules apply to gameplay:

• Game Rules: Each game has its own specific rules, paytables, and RTP (Return to Player) percentages. It is your responsibility to familiarize yourself with the rules of any game before playing.
• Malfunctions: In the event of a game malfunction, all affected bets and payouts are void. 31jili will investigate any reported malfunctions and take corrective action where appropriate, which may include refunding affected bets.
• Disconnections: If you are disconnected from a game due to internet or technical issues, any incomplete game rounds will be resolved according to the game provider's standard procedures. In most cases, the game round will complete automatically and any winnings will be credited to your account.
• Bet Limits: Each game has minimum and maximum bet limits. 31jili reserves the right to impose additional bet limits on individual accounts at its discretion.
• Live Dealer Games: Live dealer games are streamed in real-time from licensed studios. Players must conduct themselves respectfully toward dealers and other players. Abusive, offensive, or disruptive behavior may result in removal from the game and potential account suspension.

31jili is committed to fair play. Any player found to be cheating, colluding with other players, exploiting software bugs, or engaging in any form of fraudulent activity will have their account immediately suspended and all funds forfeited.

8. Prohibited Activities

The following activities are strictly prohibited on the 31jili platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds, and potential legal action:

1. Underage Gambling: Accessing the platform if you are under 21 years of age.
2. Multiple Accounts: Creating or operating more than one account on the 31jili platform.
3. Fraudulent Activity: Using stolen credit cards, fraudulent payment methods, or engaging in any form of payment fraud.
4. Money Laundering: Using the 31jili platform to launder money or engage in any illegal financial activity.
5. Bonus Abuse: Exploiting bonuses through multiple accounts, irregular betting patterns, or other abusive practices.
6. Collusion: Colluding with other players to gain an unfair advantage, particularly in live dealer games or poker.
7. Software Exploitation: Using bots, automated software, or exploiting software bugs to gain an unfair advantage.
8. Account Sharing: Sharing your account credentials with third parties or allowing others to access your account.
9. Chargebacks: Initiating chargebacks or payment disputes without first contacting 31jili support to resolve the issue.
10. Abusive Behavior: Harassing, threatening, or abusing 31jili staff, dealers, or other players.

31jili employs sophisticated fraud detection systems and reserves the right to investigate any suspicious activity. Cooperation with investigations is mandatory. Failure to cooperate may result in account closure and forfeiture of funds.

9. Responsible Gaming

31jili is committed to promoting responsible gaming and preventing problem gambling. We provide the following tools and resources to help you stay in control:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account.
• Session Time Reminders: You can enable reminders that notify you after a specified period of continuous play.
• Self-Exclusion: You can request temporary or permanent self-exclusion from the 31jili platform. During a self-exclusion period, you will not be able to access your account or place any bets.
• Reality Checks: Periodic notifications reminding you of how long you have been playing and how much you have wagered.

If you believe you may have a gambling problem, we strongly encourage you to seek professional help. Resources available in the Philippines include:

• PAGCOR Responsible Gaming Program
• National Center for Mental Health (NCMH) — Hotline: (02) 7-989-8727
• Gamblers Anonymous Philippines

Remember: gambling should be entertainment, not a way to make money. Never gamble more than you can afford to lose. If gambling is no longer fun, it's time to stop.

10. Intellectual Property

All content on the 31jili platform, including but not limited to text, graphics, logos, images, software, game content, and trademarks, is the property of 31jili or its licensors and is protected by Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the 31jili platform for personal, non-commercial purposes only. You may not:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written permission.
• Modify, reverse engineer, decompile, or disassemble any software or game content.
• Use the 31jili name, logo, or trademarks without authorization.
• Frame or mirror any part of the platform on another website.
• Use automated systems (bots, scrapers) to access or extract data from the platform.

Unauthorized use of 31jili intellectual property may result in legal action and account termination.

11. Limitation of Liability

To the fullest extent permitted by Philippine law, 31jili shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to:

• Loss of winnings or funds due to technical malfunctions, server downtime, or internet connectivity issues.
• Unauthorized access to your account resulting from your failure to maintain credential security.
• Errors or inaccuracies in game results caused by third-party game provider malfunctions.
• Delays in processing deposits or withdrawals due to payment provider issues.
• Any losses resulting from your violation of these Terms & Conditions.

31jili's total liability to you for any claim arising from your use of the platform shall not exceed the amount of funds in your account at the time the claim arose.

31jili does not guarantee uninterrupted or error-free operation of the platform. We reserve the right to suspend or terminate the platform for maintenance, upgrades, or other operational reasons at any time without prior notice.

You acknowledge that online gambling involves risk and that you may lose money. 31jili is not responsible for any gambling losses you incur.

12. Amendments & Termination

Amendments: 31jili reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or a prominent notice on the platform. Your continued use of the platform after such notice constitutes acceptance of the amended terms. If you do not agree to the amendments, you must close your account and cease using the platform.

Account Closure by Player: You may close your account at any time by contacting 31jili support via live chat. Upon closure, any remaining real money balance will be returned to you after deducting any outstanding fees or charges. Bonus funds will be forfeited upon account closure.

Account Closure by 31jili: 31jili reserves the right to close or suspend your account at any time, with or without cause, including but not limited to:

• Violation of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification when requested.
• Abusive behavior toward staff or other players.
• Prolonged account inactivity (more than 12 months).

In the event of account closure by 31jili for cause, any remaining funds may be forfeited. In the event of closure without cause, any remaining real money balance will be returned to you.

Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.